FAQs
Unveiling the Answers to Your Queries
What is IPTV and how does it work?
IPTV (Internet Protocol Television) allows you to stream live TV channels, on-demand shows, and movies over the internet. Instead of traditional satellite or cable services, IPTV delivers TV through a stable internet connection, providing flexibility to watch content from anywhere.
How do I subscribe to your IPTV service?
To subscribe, simply choose one of our subscription plans on the website, reach out via WhatsApp, provide the necessary details, and make the payment. Once payment is confirmed, you’ll receive login credentials to start using the service on your preferred device.
How long does it take to activate my IPTV subscription?
Your subscription is typically activated within minutes to an hour (TOPS) after payment confirmation. If you experience delays, feel free to reach out to our support team via WhatsApp for immediate assistance.
My subscription is about to expire. How do I renew it?
We’ll send you a reminder before your subscription expires. You can easily renew it by selecting one of our renewal plans and completing the payment. You can also contact us directly for assistance with renewing your subscription.
I’m having trouble with my IPTV connection. What should I do?
If you’re facing issues with buffering, freezing, or disconnection, we recommend the following steps:
- Check your internet connection (at least 10 Mbps speed is recommended).
- Restart your device or router.
- Make sure you’re using the latest version of the IPTV app.
If the issue persists, don’t hesitate to contact us via WhatsApp or email for troubleshooting support.
What should I do if I haven’t received my IPTV login details?
If you haven’t received your login details after payment confirmation, please check your spam/junk folder. If they are not there, contact us immediately via WhatsApp, and we will assist you.
Can I share my IPTV subscription with others?
Your subscription is meant for personal use. Sharing login credentials may lead to disruptions in service. For optimal performance, we recommend using the subscription on one device at a time, unless your plan allows for multiple connections.